Official Documents

Privacy Policy jomkiss2 —
Malaysia User Data Protection

At jomkiss2, we treat your personal data as a trust that must be safeguarded with the utmost care. This Privacy Policy clearly and transparently explains how we collect, store, use and protect your information.

Last Updated: January 2026
Our Privacy Commitment
256-bit SSL encryption for all data
Data is not sold to third parties
Personal Data Protection Act 2010 Compliance
User rights for data access and deletion
24-hour security monitoring

Table of Contents — Quick Navigation

How jomkiss2 Protects Your Privacy

We use a combination of technology, policies, and operating procedures to ensure your data remains secure at all times.

End-to-End Data Encryption

All data transmitted between your device and jomkiss2 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.

Secure Server Infrastructure

User data is stored in high-grade data centres with strict physical and digital access controls. Automated backup systems ensure your data is never lost.

Data Minimisation Principle

Jomkiss2 only collects data that is genuinely necessary for platform operations. We do not collect excessive or irrelevant information beyond the scope of the services we provide.

Strict Access Control

Only authorised personnel may access user data, and every access is automatically logged. All jomkiss2 staff are bound by legally enforceable confidentiality agreements.

PDPA 2010 Compliance

Jomkiss2's data management practices fully comply with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a user are always recognised and protected.

Data Breach Notification

In the event of any security incident affecting your data, jomkiss2 will notify affected users within the stipulated timeframe and take immediate remediation action.

1

Personal Information We Collect

When you register or use the jomkiss2 platform, we collect several categories of information to ensure our services operate properly and securely. Understanding the types of data we collect is the first step in making sure you feel comfortable using our platform.

In general, the information we collect can be divided into three main categories:

Data Category Example Information Requirements
Identity Information Full name, date of birth, identification card number, photo Required for KYC
Contact Information Phone number, email address, residential address Required for Account
Financial Information Bank account number, bank name, transaction records Required for Payment
Technical Data IP address, device type, web browser, general location Automatically during use
Behavioural Data Game records, usage patterns, preferences For Service Improvement

All information collected during the KYC (Know Your Customer) process is stored in a protected environment and used solely for identity verification and legal compliance purposes.


2

How We Collect Your Data

Jomkiss2 collects user information through several distinct channels. Understanding these collection methods allows you to make more informed decisions about the data you share with us.

  • Account registration — Information you enter directly when registering or updating your profile.
  • Financial Transactions — Data generated from every deposit and withdrawal you make through the platform.
  • Platform usage — Records of gaming activity, login sessions, and interactions with platform features, captured automatically.
  • Devices and networks — Technical information such as IP address, browser type, operating system, and screen resolution is collected automatically for security purposes.
  • Customer Support — Communications you conduct with our support team via live chat or email.
  • Cookies and tracking technologies — As described in Section 6 of this document.

We do not purchase or acquire your personal data from data brokers or third-party sources unrelated to our platform's operations.


3

How Your Information Is Used

Every piece of data we collect has a specific and legitimate purpose. jomkiss2 uses user information for the following purposes:

  • Identity verification and KYC — Ensures all users are real individuals who meet the required age and permitted jurisdiction criteria.
  • Transaction processing — Facilitates fast and secure deposit and withdrawal of funds to the bank account or digital wallet you have registered.
  • Account security — Detects and prevents unauthorized access, fraud, money laundering, and other suspicious activities.
  • Customer Support — Provides effective and relevant assistance when you contact our team.
  • Platform improvement — Analyzes usage patterns to improve game quality, platform speed, and the overall user experience.
  • Service communications — Sends important notifications related to your account, transactions, promotions, or policy changes.
  • Legal compliance — Fulfills reporting and disclosure requirements mandated by the relevant authorities.

jomkiss2 does not use user data for third-party marketing purposes or sell it to external advertisers. Every promotional communication we send relates solely to our own platform.


4

Information Sharing and Disclosure

Jomkiss2 takes a highly cautious approach to sharing user data. We do not sell, rent or exchange your personal information to any external party for their own commercial purposes.

However, there are limited situations where we need to share data with certain parties:

  • Payment service providers — Such as FPX, DuitNow, Touch 'n Go, and other digital wallet providers that require transaction information to process your payments.
  • Game providers — Gaming platforms integrated with jomkiss2 may receive session data required to run games correctly.
  • Legally mandated authorities — Where required by court order, financial crime investigation, or directive from a legitimate regulatory body.
  • Third-party security services — Companies we trust to help detect fraud and protect the integrity of the platform, subject to strict confidentiality agreements.

All third parties receiving jomkiss2 user data are bound by data protection agreements requiring them to handle that information in accordance with the security standards we have established.


5

Data Security Measures

Protecting your data is not merely a legal obligation for jomkiss2 — it is a moral responsibility we take very seriously. We continually invest in security infrastructure to ensure our platform remains resilient against ever-evolving cyber threats.

Key security measures we have in place include:

  • 256-bit SSL/TLS encryption for all communications between your device and our servers.
  • Two-factor authentication (2FA) available and encouraged for all user accounts.
  • Real-time security monitoring uses an intrusion detection system operating 24 hours a day, 7 days a week.
  • Regular Penetration Testing by independent third-party security experts to identify vulnerabilities before they can be exploited.
  • Role-based access control ensuring staff can only access data relevant to their responsibilities.
  • Automatic data backup stored at separate locations to prevent data loss.

While we implement the latest security measures, no system can be guaranteed 100% secure. We encourage users to also take precautions such as using strong passwords and not sharing their login credentials.


6

Cookies and Tracking Technologies

Jomkiss2 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand how users interact with our platform.

Types of cookies we use:

  • Essential session cookies — Required for core platform functions such as maintaining login status and account security. These cookies cannot be disabled without affecting platform functionality.
  • Preference cookies — Saves your personal settings such as language, theme, and display preferences for a more convenient experience on return visits.
  • Analytical cookies — Helps us understand which pages are most frequently visited and how users navigate the platform for continuous improvement purposes.
  • Security cookies — Used to detect and prevent unauthorized access, bot activity, and fraudulent attempts.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the jomkiss2 platform.


7

Data Retention Period

Jomkiss2 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable Malaysian law.

  • Active account data — Retained for the duration your account is active and up to 7 years after account closure for compliance and financial audit purposes.
  • Transaction records — Retained for a minimum of 7 years in accordance with Malaysia's tax and financial legal requirements.
  • KYC Documents — Retained for 5 years after the business relationship ends in accordance with the Anti-Money Laundering Act requirements.
  • Support communication logs — Retained for 3 years for reference and service improvement purposes.
  • Analytics data — Stored in aggregated and anonymized form for as long as needed for platform improvement purposes.

When data is no longer needed, it will be securely deleted or anonymised in accordance with established data disposal procedures.


8

User Rights Relating to Personal Data

As a jomkiss2 platform user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. We fully respect and support the exercise of these rights.

To submit any request regarding your data rights, please contact the jomkiss2 support team via the live chat channel available 24 hours a day.

Some data deletion requests may not be fully processed if the data is required to fulfill legal obligations or resolve disputes that are still ongoing.


9

Underage Users

The jomkiss2 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed. Parents or guardians who suspect their child may have registered an account on our platform are encouraged to contact our support team without delay.


10

Privacy Policy Amendment

Jomkiss2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, new legal requirements, or improvements to the security technologies we use.

Users will be notified of any significant changes via in-platform notifications or email to their registered address. The "Last Updated" date at the top of this page will be updated each time changes are made.

We encourage you to review this page regularly to stay informed about how we handle your personal data. Continued use of the jomkiss2 platform after any Privacy Policy changes will be considered acceptance of the latest version of the policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or jomkiss2's data management practices, our support team is ready to assist via live chat, available 24 hours a day.

User Rights Under the jomkiss2 Privacy Policy

We respect your rights and provide easy channels for you to manage your own personal data.

Right of Access

You have the right to request a copy of the personal data we hold about you and to be informed of how it is used.

Right to Rectification

If the data we hold is inaccurate or outdated, you have the right to request prompt correction through your account profile or customer support.

Right to Erasure

In certain circumstances, you may request that we delete your personal data, subject to applicable legal obligations.

Right to Object

You may object to the processing of your personal data for specific purposes such as direct marketing at any time.

Data Portability Right

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute or investigation is being resolved.

Your Data Is Safe with jomkiss2

We understand that your trust is the foundation of this relationship. Our Privacy Policy is more than a document — it is our promise to you. Join the millions of Malaysian users who already trust jomkiss2 for a safe and responsible gaming experience.

256-bit SSL encryption
PDPA 2010 Compliance
Data Not Sold

By registering, you confirm that you have read and agreed to this Privacy Policy.

Bahasa Melayu